‘Your computer has been locked’ scam
If your computer has been locked by the police warning (Federal Bureau of Investigation, Police Central E-crime Unit or Australian Federal Police) then this is a ransomware virus and not a real police alert. This guide explains how to unlock your PC.
If you suddenly and unpredictably received the scary message about your computer being locked then your system became the target of a special virus that is classified by all security blogs as ransomware. This is a special type of computer infection that is nowadays being spread in various countries of the world, being especially “popular” in the United States of America, Canada, Great Britain, Ireland and Australia. In these countries the above-mentioned ransomware program is spread in English language with exactly the same warning message. However, other countries suffer from this infection too. Be careful when you get this scary malware warning. This is the screen locker that has the only intention to rip you off and take your money out of your pocket.
The warning titled as “your computer has been locked” is in the majority of the cases presented as certain alert from the local police or other law enforcement body. It says that the PC owner was noticed to perform various illegal activities with application of the PC. For example, the ransomware warning may accuse users of downloading, keeping and spreading illegal copies of audio and video materials, software, spreading unsolicited spam to various addresses through the infected PC, supporting terrorist activities and watching other extremely explicit adult content with application of the infected computer. No doubt, when you do not realize that this is not a real police warning its contents will be very scary for you.
The ransomware instructs users to effect the certain amount of funds in favor of the crooks that developed it. The sum of fine (penalty of forfeit) may vary from USD 100 to USD 300 or within these amounts. However, the text of the ransomware warning says that this is the fine that is paid in favor of the government and its treasury. This is not so, of course. The truth we know about this ransomware virus is that is isn’t associated with the police or governmental bodies at all. This is a typical infection that was elaborated by online hackers to steal money from you. This is why please be very careful not to obey the misleading instructions of these fraudsters.
The ransomware virus wants you to share some of the funds by means of indication of GreenDot MoneyPak voucher or PIN code in the respective field of the ransomware text. Sometimes the crooks want users to send this information to them onto email address firstname.lastname@example.org . This is a fraudulent email you should avoid by all means. Summarizing the above-mentioned information, the police warning that is titled as “your computer has been locked” is a virus alert, in fact. You should ignore its instructions and offers to donate funds via GreenDot MoneyPak system. This is not a fine or forfeit! This is not a penalty! This is a way hackers want to become richer by deceiving simply and trusting users. Remove this infection and unlock your desktop as described in the removal guide below.
Ransomware unlocking procedure
Note! This tutorial is effective for all GreenDot MoneyPak, Ukash and Paysafecard ransomwares.
- Restart your computer and press F8 while it is restarting.
- Choose safe mode with networking.
- Press Start menu and select Run, or press [Win]+R on keyboard.
- Type msconfig
- Disable startup items rundll32 turning on any application from Application Data.
- Restart your system once again.
- Scan your system with GridinSoft Trojan Killer to identify file and delete it.
Some versions of these viruses disable all safe modes, but give a short gap that you can use to run anti-malware programs. Then do following:
- Reboot normally.
- Click Start and choose Run.
- Enter the text specified in the quotation below. If malware is loaded, just press Alt+Tab once and keep entering the string blindly then press Enter.
- Press Alt+tab and then R (letter) a couple of times. The process of ransomware virus should be killed after you succeed to download, install our recommended software and scan your PC with it.