Windows Express Help virus. How to get rid of Windows Express Help
Users who get infected with Windows Express Help don’t even realize that what they have in front of them is a dangerous and extremely fraudulent application. However, the mere truth is that Windows Express Help is nothing but the next fictitious concoction fabricated by cyber crooks from Russia.
The peculiarities of this program give us all the chances to assert that Windows Express Help is a rogue application, that claims to be some excellent system optimizing tool. At the same time, the reality is that Windows Express Help only creates the impression of being some good program. The fact is that it is not capable at all of rendering the services that your PC requires so badly. By the way, Windows Express Help is a part of the Fake Microsoft Security Essentials infection. As soon as this threatening and deceitful application is installed on your PC it will show some fake Microsoft Security Essentials alert that claims that it has been able to identify some Unknown Win32/Trojan on your workstation. You would then be prompted to scan your system, which will claim that some special file is infected with Trojan.Horse.Win32.PAV.64.a. It will afterwards offer you to install Windows Express Help to get rid of the virus. Thus, if you press OK, the virus will be downloaded and installed. Upon the installation Windows Express Help would ask you to restart your PC.
As soon as your PC restarts you will face Windows Express Help interface before your normal Windows desktop is revealed. It then forces you to scan your PC, which will claim that your system is infected with various kinds of infections. In order to get back to your common Windows desktop, you will need to shut the Windows Express Help virus application upon termination of its bogus scan. As you can see this tool is nothing but a scam as it is hindering the normal functioning of your system until you buy it. Needless to mention, you should not buy this fabricated junkware.
To make the long story short, Windows Express Help is a virus that must be removed immediately. Please be so kind to follow the removal guidelines stipulated below for elimination of this terrible virus and its consequences on your system.
Windows Express Help automatic remover:
Before downloading and running GridinSoft Trojan Killer for removal of Windows Express Help several additional preparatory steps need to be done. This is necesary, because Windows Express Help blocks your Internet connection, and you will not be able to run GridinSoft Trojan Killer. In order to prevent this blockage please take the following sequence of steps:
1. Make sure that your Operating System is tuned up in such a mode that hidden files and folders of your PC are viewable. The instruction on how to do it can be found here for Windows XP and here for Windows Vista/7.
2. Choose “View” tab in the window that appeared, and in the advanced settings choose the option “Show hidden files and folders”. Press OK.
3. Go to the folder %User Profile%\Application Data.
Important! Depending on the Operating System of your computer, %UserProfile% stands for C:\Documents and Settings\[Current User] for Windows XP and C:\Users\[Current User] for Windows Vista/7.
In other words, the folder that should be opened is as follows, depending on the operating system:
C:\Documents and Settings\[Current User]\Application Data for Windows XP
C:\Users\[Current User]\Application Data for Windows Vista/7.
In this folder there will be the main executable file of Windows Express Help, having some random name.
4. Rename the above-mentioned executable file into some other name of your choice and restart your computer. Upon the system restart Windows User Satellite will no longer block your Internet browser.
5. Download the latest version of GridinSoft Trojan Killer to your infected computer, install it and run it.
Windows Express Help manual removal guide:
Delete Windows Express Help files:
Delete Windows Express Help registry entries:
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell “%AppData%\[random].exe”