Browser hijackers like start.qone8.com can frustrate users by changing browser settings without permission and compromising online privacy. This comprehensive guide explains what the Qone8 browser hijacker is, how it infiltrates systems, and provides detailed steps to remove it from all major browsers.
Detection: Multiple security vendors flag as potentially unwanted program
Platforms: Windows, macOS
What is Start.qone8.com?
Start.qone8.com is a browser hijacker that modifies your browser settings without proper consent. While often referred to as the “Qone8 virus” by affected users, it’s technically not a virus but rather a potentially unwanted program (PUP). The hijacker changes your browser’s homepage, default search engine, and new tab settings to redirect your searches through its own platform.
This hijacker operates similarly to other browser redirect threats like Clarity Tab, using deceptive installation methods to establish itself in your browser. While seemingly offering a legitimate search service, its real purpose is to monetize user traffic through advertisements and data collection.
Source: Analysis of Qone8 browser hijacker behavior and distribution methods
Risks Associated with Qone8 Browser Hijacker
While not as dangerous as trojans like Emotet or TrickBot, the Qone8 browser hijacker poses several risks to users:
Privacy Concerns: Tracks browsing behavior and collects user data
Security Risks: May redirect to potentially malicious websites
Performance Issues: Can slow down browser performance
Unwanted Advertisements: Displays sponsored content and intrusive ads
Search Result Manipulation: Prioritizes sponsored links over legitimate results
The primary distribution method for the Qone8 browser hijacker is through bundled software installations. When users download and install free software, they may inadvertently agree to install additional programs if they choose “Quick” or “Express” installation options.
Source: Analysis of browser hijacker distribution techniques
To avoid installing browser hijackers like start.qone8.com:
Always choose “Custom” or “Advanced” installation options
Carefully read each step of the installation process
Uncheck options to install additional software, toolbars, or browser extensions
Download software only from official sources
Be wary of software that requires browser setting changes
How to Remove Start.qone8.com from Your Computer
Removing the Qone8 browser hijacker requires a multi-step approach to ensure it’s completely eliminated from your system. Follow these steps in order:
Step 1: Uninstall Suspicious Applications
First, remove any suspicious applications that might be related to the browser hijacker:
Search for any recently installed suspicious applications
Select each suspicious app and click “Uninstall”
Follow the uninstallation prompts to complete the process
For macOS:
Open Finder and go to Applications
Look for any suspicious applications
Drag suspicious applications to the Trash
Right-click the Trash icon and select “Empty Trash”
Step 2: Remove Start.qone8.com from Google Chrome
Open Google Chrome
Click the three dots in the top-right corner to open the menu
Select “Settings”
Under “Search engine,” click “Manage search engines”
Find start.qone8.com or any suspicious search engines, click the three dots next to them, and select “Remove from list”
Go back to Settings and select “On startup”
Choose “Open a specific page or set of pages”
Remove start.qone8.com and add your preferred homepage
Go to “Extensions” in the menu
Remove any suspicious extensions by clicking “Remove”
For a complete Chrome reset (if needed):
Go to Settings > Advanced > Reset and clean up
Select “Restore settings to their original defaults”
Click “Reset settings” in the confirmation dialog
Step 3: Remove Start.qone8.com from Mozilla Firefox
Open Mozilla Firefox
Click the menu button (three horizontal lines) in the top-right corner
Select “Settings”
Go to the “Home” section
In “Homepage and new windows,” replace start.qone8.com with your preferred homepage
Go to “Search” in the left sidebar
Remove any suspicious search engines and set your preferred default
Type “about:addons” in the address bar and press Enter
Go to “Extensions” and remove any suspicious extensions
For a complete Firefox reset (if needed):
Click the menu button and select “Help”
Choose “Troubleshooting Information”
Click “Refresh Firefox” button
Confirm by clicking “Refresh Firefox” in the dialog
Step 4: Remove Start.qone8.com from Microsoft Edge
Open Microsoft Edge
Click the three dots in the top-right corner to open the menu
Select “Settings”
Go to “Start, home, and new tabs”
Under “When Edge starts,” change any start.qone8.com URLs to your preferred page
Under “Home button,” ensure it’s not set to start.qone8.com
Go to “Privacy and services” and scroll to the bottom
Click on “Address bar” and change the search engine settings
Go to “Extensions” in the menu
Remove any suspicious extensions
For a complete Edge reset (if needed):
Go to Settings > Reset settings
Click “Restore settings to their default values”
Click “Reset” in the confirmation dialog
Step 5: Remove Start.qone8.com from Safari (macOS)
Open Safari
Click “Safari” in the menu bar and select “Preferences”
Go to the “General” tab
Change the homepage from start.qone8.com to your preferred website
Go to the “Extensions” tab
Uninstall any suspicious extensions
Go to the “Search” tab
Change the search engine to your preferred option
For a complete Safari cleanup (if needed):
Click “Safari” in the menu bar
Select “Clear History and Website Data”
Choose “all history” and click “Clear History”
Using GridinSoft Anti-Malware to Remove Qone8 Hijacker
For a more thorough approach, especially if manual removal fails or if you suspect additional malware, using specialized anti-malware software is recommended. GridinSoft Anti-Malware can effectively detect and remove browser hijackers and prevent future infections:
Update the software to ensure it has the latest malware definitions
Run a full system scan to detect all instances of the browser hijacker
Remove all detected threats identified by the scan
Use the Browser Settings Reset feature to restore all browsers to their default state
Prevention: How to Avoid Browser Hijackers in the Future
To protect your system from browser hijackers like start.qone8.com in the future, follow these preventive measures:
Install from Official Sources: Only download software from official websites and app stores
Read Installation Screens: Always use custom installation options and decline additional software offers
Keep Software Updated: Ensure your operating system and browsers have the latest security updates
Use Reliable Security Software: Install trusted anti-malware protection that can detect and block PUPs
Be Cautious with Browser Extensions: Only install extensions from official web stores after checking reviews and permissions
These practices can help prevent not only browser hijackers but also more serious threats like Altruistic Trojan or Wacatac Trojan infections.
Browser Hijacker vs. Other Malware Types
Feature
Browser Hijacker (e.g., Qone8)
Adware
Trojan
Ransomware
Primary Goal
Redirect searches, change settings
Display advertisements
Gain unauthorized access
Encrypt files for ransom
Installation Method
Software bundles, deceptive prompts
Software bundles, fake updates
Email attachments, exploits
Phishing, exploit kits
User Consent
Often technically “consented” (hidden in EULA)
Usually disguised consent
No consent
No consent
Danger Level
Low to Medium
Medium
High
Very High
Primary Damage
Privacy concerns, annoying redirects
Performance issues, privacy concerns
Data theft, backdoor access
Data loss, financial damage
FAQs About Qone8 Browser Hijacker
Is start.qone8.com a virus?
No, start.qone8.com is not technically a virus but rather a browser hijacker or potentially unwanted program (PUP). It doesn’t self-replicate or damage system files like viruses do. However, it does modify browser settings without proper consent and can redirect your searches, compromising your privacy.
Can a browser hijacker steal my personal information?
Yes, browser hijackers like start.qone8.com can collect browsing data, including search queries, websites visited, and in some cases, even form data. This information might be used for targeted advertising or sold to third parties. Additionally, they may redirect you to phishing websites designed to steal sensitive information.
Why does start.qone8.com keep coming back after removal?
If start.qone8.com keeps reappearing after removal, it could be due to:
Incomplete removal of all components
Related malware that reinstalls the hijacker
Browser extensions that weren’t removed
Registry entries that weren’t cleaned
Browser cache/cookies that weren’t cleared
Using a comprehensive anti-malware solution like GridinSoft Anti-Malware can help ensure complete removal.
Can I get infected with a browser hijacker from just visiting a website?
It’s uncommon to get infected with a browser hijacker just by visiting a website. Typically, you need to download and install software that contains the hijacker. However, some deceptive websites may use social engineering tactics to trick you into installing browser extensions or clicking on fake system notifications that lead to hijacker installations.
Do I need to reinstall my browser to remove start.qone8.com?
Reinstalling your browser is rarely necessary. Following the removal steps in this guide or using specialized anti-malware software should be sufficient to remove the start.qone8.com hijacker. If the problem persists after trying all removal methods, reinstalling the browser can be considered as a last resort.
Conclusion
The start.qone8.com browser hijacker, while not as dangerous as other malware types, represents an unwanted intrusion into your browsing experience that can lead to privacy concerns and potential security risks. By following the removal steps outlined in this guide and implementing preventive measures, you can reclaim control of your browser settings and protect yourself from similar threats in the future.
Remember that maintaining good security practices is essential for preventing not just browser hijackers but also more serious threats. Keeping your software updated, being cautious during installations, and having reliable security software are key components of a strong digital security strategy.
Founded in 2003, GridinSoft LLC is a Kyiv, Ukraine-based cybersecurity company committed to safeguarding users from the ever-growing threats in the digital landscape. With over two decades of experience, we have earned a reputation as a trusted provider of innovative security solutions, protecting millions of users worldwide.