Privacy Policy

Data protection is of the highest priority for Gridinsoft LLC, the operator of trojan-killer.net. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or Trojan Killer software.

The use of trojan-killer.net is possible without providing personal data; however, if you wish to use specific services through our website or our software, processing of personal data may become necessary. Where processing is required and no statutory basis exists, we obtain consent from the data subject.

Processing of personal data, such as name, address, email address, or telephone number, always complies with the General Data Protection Regulation (GDPR) and with country-specific data protection regulations applicable to Gridinsoft LLC. This privacy policy informs the public about the nature, scope, and purpose of the personal data we collect, use, and process, and informs data subjects of their rights.

1. Definitions

Our privacy policy is based on terms used by European legislators in adopting the General Data Protection Regulation (GDPR). For clarity, we explain the terminology used:

• Personal data: Any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified directly or indirectly by reference to identifiers such as name, identification number, location data, online identifier, or factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.
• Data subject: Any identified or identifiable natural person whose personal data is processed.
• Processing: Any operation performed on personal data, whether automated or not, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, alignment, restriction, erasure, or destruction.
• Restriction of processing: Marking stored personal data to limit its processing in the future.
• Profiling: Automated processing of personal data to evaluate certain personal aspects of a natural person.
• Controller: The natural or legal person, public authority, agency, or other body which determines the purposes and means of processing personal data.
• Processor: A natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller.
• Recipient: A natural or legal person, public authority, agency, or other body to which personal data is disclosed.
• Consent: Any freely given, specific, informed, and unambiguous indication of the data subject’s wishes signifying agreement to the processing of their personal data.

2. Name and Address of the Controller

The controller for the purposes of the GDPR and other data protection laws is:

Gridinsoft LLC
Lesya Kurbasa Avenue, 7B
03194, Kyiv
Ukraine
Email: legal@gridinsoft.com
Website: https://trojan-killer.net/

3. Cookies

Trojan-killer.net uses cookies. Cookies are text files stored on your computer via your browser. Many websites and servers use cookies to enhance user experience.

Cookies often contain a unique identifier (cookie ID) allowing websites to recognize your specific browser. This enables us to provide more user-friendly services that would not be possible without cookies, such as remembering your preferences across visits.

You can prevent cookie storage by configuring your browser settings accordingly, though this may limit website functionality. You can also delete previously set cookies at any time through your browser settings.

4. Collection of General Data

When you access trojan-killer.net, we automatically collect technical information including:

• Browser type and version
• Operating system
• Referrer URL (the site from which you came)
• Time and date of server request
• IP address
• Internet service provider

This data is not combined with other data sources and is used for the following purposes:

• Delivering website content correctly
• Optimizing website content
• Ensuring the long-term viability of our systems and technology
• Providing law enforcement authorities with information necessary for criminal prosecution in case of cyberattack

We analyze this anonymized data for statistical purposes to improve data protection and data security, ensuring optimal protection of the personal data we process.

5. Registration and Contact Forms

When you register on trojan-killer.net or use contact forms, the personal data you input is collected and stored. This data is used exclusively for internal use and is not disclosed to third parties unless required by law or necessary for transaction processing.

Registration may be required to access certain website features or content. The data collected during registration helps us provide customized content or services, improve our offering, and communicate with you about updates, technical information, or changes to our services.

6. Subscription to Communications

If you subscribe to our newsletter or other communications, we collect your email address and potentially other personal data. This information is used solely for sending the requested communications and is not shared with third parties except as required for delivery of these communications.

You may unsubscribe at any time using the link provided in each communication or by contacting us directly.

7. Tracking and Analytics

We use analytics tools to collect and analyze information about how users engage with trojan-killer.net. This helps us improve our services and user experience. These tools may use cookies and similar technologies to collect information about your usage patterns.

The analytics data collected is generally anonymized and used in aggregate form. It includes information such as pages visited, time spent on pages, navigation paths, and information about your device and browser.

8. Data Collection in Trojan Killer Software

When you use Trojan Killer software, certain technical data may be collected to enable core functionality, including:

• System information necessary to identify malware
• Information about detected threats
• Software performance metrics
• License validation data

This information is used to improve malware detection, enhance product functionality, and provide technical support. It is not used for user profiling or tracking purposes unrelated to software functionality.

9. Payment Processing

When purchasing Trojan Killer, payment processing is handled through the following processors:

a) PayPro Global Inc.

PayPro Global Inc. (225 The East Mall, Suite 1117, Toronto, ON, M9B 0A9, Canada) processes payments for Trojan Killer purchases. Personal data transmitted includes name, address, email, IP address, and payment information necessary for transaction processing.

This data transmission is for payment processing and fraud prevention. PayPro Global may share data with credit agencies for identity verification and may pass data to affiliates or service providers as necessary to fulfill contractual obligations.

b) Avangate Inc.

Avangate Inc. (De Cuserstraat 93, 2nd floor, 207-208 office, 1081 CN Amsterdam, The Netherlands) also processes payments for Trojan Killer. Similar to PayPro Global, personal data is collected for payment processing, fraud prevention, and transaction fulfillment.

For both payment processors, you may revoke consent for personal data handling, but this will not affect data that must be processed for contractual payment obligations.

10. Data Subject Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of confirmation: Verify whether we process your personal data
• Right of access: Obtain information about your data and how it’s processed
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restriction of processing: Limit how your data is used
• Right to data portability: Receive your data in a structured, commonly used format
• Right to object: Object to processing of your personal data
• Right to withdraw consent: Revoke previously given consent at any time
• Right to lodge a complaint: File a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information provided at the end of this policy.

11. Legal Basis for Processing

We process personal data under the following legal bases:

• Article 6(1)(a) GDPR: Consent for specific processing purposes
• Article 6(1)(b) GDPR: Necessary for performing a contract or pre-contractual measures
• Article 6(1)(c) GDPR: Compliance with legal obligations
• Article 6(1)(d) GDPR: Protection of vital interests
• Article 6(1)(f) GDPR: Legitimate interests pursued by the controller or a third party

Where processing is based on Article 6(1)(f) GDPR, our legitimate interest is to conduct our business for the well-being of our employees and shareholders.

12. Data Retention Period

Personal data is stored for the period specified by statutory retention requirements. After this period expires, data is routinely deleted unless it remains necessary for contract fulfillment or initiation.

13. Provision of Personal Data

We clarify that providing personal data may be required by law (e.g., tax regulations) or may result from contractual provisions. Sometimes it’s necessary for contract conclusion that you provide personal data, which we must subsequently process.

Non-provision of required personal data may result in the contract not being concluded. Before providing personal data, you may contact us for clarification regarding whether provision is required by law or contract, whether there’s an obligation to provide it, and the consequences of non-provision.

14. Automated Decision-Making

As a responsible company, we do not use automated decision-making or profiling.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on our website with the effective date of revision. We encourage you to review this policy regularly.

16. Contact Information

For questions or concerns about this Privacy Policy or our data practices, please contact:

Gridinsoft LLC
Lesya Kurbasa Avenue, 7B
03194, Kyiv
Ukraine
Email: legal@gridinsoft.com