Police Central e-crime Unit (PCEU) ransomware removal

32 Responses

  1. Matt says:

    Thank you. I’ve spent days trying to fix this. None of the other suggestions elsewhere helped.

  2. Larry says:

    Awesome, this is the only solution that worked, had to buy full licence as there was more then one trojan present, was worth the 25 quid though, would have been at least double to take it to a shop.

  3. Myrthe says:

    Great! Too bad the manual didn’t mention having to purchase the product, but it worked and I feel a lot safer having it installed anyway. Definitely worth the money.

  4. Kenny says:

    Dont need this – boot into safe mode & restore system to earlier date – takes about 10 mins.

  5. Cathie says:

    Fantastic article! System restore under safe mode with command promt worked for me though

  6. chris says:

    I’m trying to run this but when i log on and type the password it doesnt log me on.. suggestions?

  7. Sean says:

    Anyone got a activation code i could possibily use please?
    Only want to remove this then i’m done with it.


  8. Dave21 says:

    My 8 year old doing a web search mistyped a URL and we ended up with the message on our laptop. It was an easy fix. System restore in safe mode, reboot, run Trojan-Killer to check you’ve got rid of it. Problem solved. Interesting that I was also using Macaffee and it didn’t pick this up. Not using it anymore! However, apart from parting the gullable from their hard earned cash, what kick do these idiots get out of doing this?

  9. Glenn ranson says:

    I get on to any other program. As soon as I turn the computer on it just pops up on the met police scam.

  10. Manolo says:

    Hola he instalado su archivo de instalación de GridinSoft Trojan Killer en mi ordenador que esta secuestrado por specialist crimen directorate, y me dice que me de de alta pero no me lo permite, me podrían facilitar las condiciones y el codigo, para ver si lo puedo solucionar y si no ir al tecnico informatico.

  11. Julia says:

    Dear Manolo,
    We kindly ask you to submit your request via Trojan Killer customer support system. The tickets submitted in such way are of top-priority. The link is provided: http://trojan-killer.net/support/
    To get a sufficient assistance, you should complete the form, describing your issues with the smallest details.
    Best regards,
    Trojan KIller customer support team.

  12. Patryk says:

    Moi drodzy jesli wlaczam komputer w trybie awaryjnym z wierszem to przy wlaczaniu komputer gasnie nie rozumiem prosze o pomoc !

  13. vinchenzo says:

    Got the met police scam tried safe mode but just reboots so cant run any antimalware program or system restore any ideas…

  14. lenio47 says:

    To, że jest to próba wyłudzenia to jasne, bo było godło polskie bez korony. Kara za rzekomo ściągane bez pozwolenia treści miała wynosić 500 zł, a na dole było wypisane że tylko 300 zł jako grzywna po raz pierwszy. Następnie info, że kupony można kupić na całym świcie (co to się ma do Polski). Problem rozwiązany przez awaryjne odpalenie pudła i powrót do stanu poprzedniego ustawienia. Co ciekawe, NOD nie zareagował

  15. J says:

    Worked for me, had to buy the full product and my pc did not allow me to connect to the Internet in the ‘explorer’ mode suggested,and therefor could not register for the product. I had to go into the pc with ‘regedit’ at the command prompt and then change the shell to ‘iexplorer’ (as suggested on another site – that didn’t fix it in the end). After purchasing the product I followed the link in my confirmation email and that downloaded the programme for me. After running it and deleting viruses.I had to reboot and enter the system under ‘regedit’ in the command prompt again so I could change the shell back to ‘Explorer’. After rebooting a last time everything was ok and I did the update suggested. Long process but it worked. And mcafee and others didn’t so it was worth it. Thanks!

  16. Rob says:

    Trojan Killer fixed this problem once. I’ve now got a subtly different version, which won’t let me boot up in safe mode any more. Still locked out now!

  17. Nigel says:

    I got this horrible troublesome virus on my pc which i think has been present for more than a week as my computer has been running slow, however yesterday it totally blocked my desktop with the white screen then the fake specialist crime directorate alert, after doing a bit of research on a friends computer i found a simple and effective solution to rid myself of the virus, first of all i booted in to safe mode with networking by continueously tapping the F8 key, then instead of logging on to my own user name i chose the administrator account to log onto, i then did a system restore and restored my pc back to an earlier time which was a week earlier, this brought back my desktop and i was able to download anti-malware software and then ran a full scan, it actually did find 7 infected files on my pc, so my advice is to try and do a system restore but don’t boot up in safe mode in your own user account as the virus will still block your desktop, boot up in the Admin or Guest account, if you are successful doing a system restore then employ a suitable anti virus such as trojan killer to remove all traces of the infected files.

  18. Peter Lister says:

    my nod32 software did pick it up but it overwhelmed my firewall have done a system restore and am currently scanning it fingers crossed

  19. ashley williamson says:

    turtoilial wasnt quite how it was for my computer but still worked. saved me god noes how much to take it to a repair shop. thanks 🙂

  20. Alan says:

    This was awesome and took only about 20 minutes from start to finish. I just downloaded it on my PS3 and saved it on a USB stick. Worked a treat!

  21. ABCD says:

    i start computer and press f8 until window in which i can enter in safe mode is opened and then computer don’t register what i’m pressing on keyboard (enter, arrows), HELP??

    sorry for bad english 😀

  22. Phil says:

    Trojan Killer worked a treat. However, we needed two computers side by side to follow instructions and download the software. Now set up additional administrator profile to allow backdoor access to infected accounts in future

  23. Jon says:

    You worked wonders. The virus even let the webcam take my picture and used it as screen saver. Trojan Killer did it and system restore. Thanks

  24. Craig says:

    This thing seems to have changed/locked my administrator password, but I can log on as a guest (I am writing this now on my guest account which doesn’t seem to be affected) so I downloaded the trojan killer above but it wants my admin. password to run it, and my usual password doesn’t work anymore!

    Also, system restore wants my password to proceed, so that’s out …. any ideas please?!

  25. Joseph says:

    I’m trying to get this to work but when I choose “Safe mode with command prompt”, I enter my password and when I look forward for the cmd.exe… the police thing is there. Any help?

  26. john sugden says:

    went into safe mode chose total recovery and reloaded seems to have worked trojan malaware next on list

  27. SPA says:

    Excellent, Thank you very much. After trying several other ways from other sites, I tried Trojan Killer from a USB / Flash Drive and it cleared it.

  28. tumblr webcam girls says:

    WOW just what I was searching for

  29. 최윤원 says:

    I want how to treat(cure) my pc
    when I used “trojan killer”
    I don’t know how to use

    (sorry,I don’t know Enlgish well… sorry)

  30. 최윤원 says:

    I want to find how to treat(cure) my pc
    when I used “trojan killer”
    I don’t know how to use

    (sorry,I don’t know Enlgish well… sorry

  31. Tom says:

    Mine is a different police scam I think is it a scam it knows my location

  32. David Gillespie says:

    How do I remove from a tablet

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