Beware! BigEyes Ransomware. How to get rid of BigEyes completely?

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BigEyes can get a high yield each time it affects the computer, so it is kind of husky among the criminals and hackers. Its mechanism is simple but it could make a big fortune. So computer users confront with it frequently. As long as the computer is infected by this ransomware, it could not recover unless the users reinstall the system. It means that users have to give up all the items on the PC.


BigEyes virus
BigEyes

BigEyes can’t be just let go of. Once got it, you are supposed to have all your files encrypted. As you can imagine, it is a nasty company to have. The developer of this ransomware is going to contact you in the near future.

After you trust BigEyes and require its help, it will ask you to remit money first. Untraditionally, it will ask you to pay with bitcoins which you could purchase on the websites it sends to you. These coins will cost a lot and it is unsafe. It is able to copy all your credit card information and then it could steal money from your card.

If you want to rescue your PC and files urgently, we suggest you follow the remove guides here to get BigEyes removed at first, and then you could recover your files with the common applications.


BigEyes removal guide

STEP 1. Recover files from BigEyes ransomware encryption

There are a lot of different ransomware viruses on the internet. Some of them are more dangerous than the others because they not only leaving malicious processes to protect themselves, but also removing backups of your system to make the recovery process impossible.

Please Note: Not all ransomware infections are able to remove backups of your system, so it is always worth to try a windows recovery method below. In order to protect your backups from this danger, try our Anti-Ransomware product:

We recommend use Safe Mode with command prompt to safely perform a recovery of your files. You will have to reboot your computer, so you better save this instruction some where on your hard drive or read if from second computer.

  • Windows 7 users: You need to reboot your system and before its loaded constantly press “F8” button until you see boot options.

    BigEyes ransomware remove
  • Windows 8/10 users: Press the “Power” button from Windows login screen or Settings. Hold the Shift key on your keyboard and click on “Restart
    BigEyes ransomware remove
  • After your computer reboots – Click on “Troubleshoot” – press “Advanced options” – “Startup Settings
    BigEyes ransomware remove
  • Click the “Restart” button and your computer will reload again and show you the list with all options. You need to choose the “Safe Mode with Command Prompt
    BigEyes ransomware remove
  • When your windows loads, enter the following line: cd restore and press Enter.
    BigEyes ransomware remove
  • After that type rstrui.exe line and press Enter.
    BigEyes ransomware remove
  • A recovery window will open before you, Click Next to proceed.
    BigEyes ransomware remove
  • In the next window, you need to choose a Restore point. All files in protected drives will be recovered at the time when this point was created (prior to the infection with BigEyes). In the case when ransomware removes these backups, there will be no Restore points listed. Select a Restore point and click “Next”.
    BigEyes ransomware remove
  • Click “Finish” in this window and confirm the recovery process by pressing “Yes“.
    BigEyes ransomware remove

Simple example of how to recover your files from ransomware infection:

STEP 2. Removing BigEyes ransomware malicious files

Once the recovery process is complete, you should consider scanning your computer with a GridinSoft Anti-Malware in order to find any traces of BigEyes infection. Though some ransomware viruses are removing themselves right after the encryption of your files, some may leave malicious processes on your computer for special purposes of cyber criminals.

  1. Run GridinSoft Anti-Malware and choose the scan type, which is suitable for your needs. Of course, for the accuratest scan results we recommend you to choose the “Full Scan”.
  2. Choose "Full Scan"
    GridinSoft Anti-Malware Scan Types

  3. Give Anti-Malware a little time to check your system:
  4. Please wait until the scan completed
    Anti-Malware Scan Process

  5. Move to quarantine all the viruses and unwanted files, that you see in the results list:
  6. Move detected items to quarantine
    GridinSoft Anti-Malware Scan Results

  7. Enjoy the malware removal process:
  8. GridinSoft Anti-Malware Removal Process
    Removal process completed. Your system is clean!

Use of On-run protection may additionaly prevent different types of cyber attacks, our protect may flag the downloader of the ransomware as a malicious application preventing the download of BigEyes.

GridinSoft Anti-Malware BigEyes protection

STEP 3. Prevent the BigEyes ransomware infection with GridinSoft Anti-Ransomware

Despite that some ransomware can remove backups of your OS, our product GridinSoft Anti-Ransomware is able to protect them from the removing in the first place. When some kind of a malicious program or ransomware virus tries to delete your backups, out program intercepts this request and blocks the sending process.
Note: that the product is still in Beta testing phase, some bugs and glitches are possible.
Besides the protection tool, you should read and learn few simple rules. Follow them every time you work on your computer and your will decrease chances of your infection to a minimum:

  • Don’t open suspicious spam letters. No way! Be very careful with your downloads. Download and install software preferably from its official website.
  • Do backups of your important files regularly. Storing your really important files in few different places is a good decision.
  • Keep your system free from adware, hijackers and PUPs The infected computer will be more likely compromised with other malicious software, and ransomware is not an exception in this case.
  • Don’t panic and be reasonable. Don’t pay the ransom fee right after you got infected, it is always best to search on the internet for some answers. It is possible that someone have developed a decryption tool that might help you.
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