search.snap.do browser hijacker uninstall guide

andy | March 1, 2013

search.snap.do virus comes into computers unexpectedly. In the majority of the cases its infiltration is not coordinated or authorized by user. So, obviously, we can’t say any good words about this search bar, which is an unwanted browser add-on. It may strike any browser, by the way, including Internet Explorer, Opera, Google Chrome or Mozilla Firefox. Needless to mention, the presence of this hijacker in your browser is surely annoying.


search.snap.do

search.snap.do promises to enhance your search results. However, we strongly doubt this fact. In fact, we’ve tested the ways this hijacker works on the attacked computer. We tried to search for some information that was necessary for us, and instead of what we expected we simply found a totally misleading information that didn’t relate to our initial queries. Hence, search.snap.do only serves for the purpose of bringing traffic to some goods of services, since we found a lot of them advertised in the window.

search.snap.do can’t be removed simply by running security software. What you need to implement is a series of some manual steps, before running any anti-virus solution. So, we’ve developed a special malware uninstall guidelines that will help you fix the problem of permanent browser redirection. Please follow the instructions below.


search.snap.do removal tool:

search.snap.do redirect virus removal milestones:

  • Check the Local Area Network (LAN) settings of your system
  • Check whether DNS settings have been changed by Redirect Virus
  • Check your Windows HOSTS file contents
  • Check Internet Explorer add-ons. Get rid of unknown or suspicious add-ons contained there
  • Use Kaspersky TDSSKiller (TDSS Killer) application to get rid of malware belonging to the clan of Rootkit.Win32.TDSS
  • Scan your system with decent anti-virus program and malware killer
  • Consider using CCleaner to delete unwanted system/temp files and browser cache
  • The last but not the least, reset your Router back to the factory default settings
  1. Check the Local Area Network (LAN) settings of your system
  2. a) Open Internet Explorer. In Internet Explorer go to: Tools->Internet Options.
    Windows XP Example:

    Windows Vista / Windows 7 Example:

    b) Click on “Connections” tab, then click “LAN settings” button.

    c) Uncheck (untick) the checkbox under “Proxy server” option and hit OK.

  3. Check whether DNS settings have been changed by Redirect Virus:
  4. a) Open Control Panel (Start->Control Panel).
    b) Double-click “Network Connections” icon to open it.
    c) Right-click on “Local Area Connection” icon and select “Properties”.

    d) Select “Internet Protocol (TCP/IP)” and click “Properties” button.

    e) Choose “Obtain DNS server address automatically” and click OK.

  5. Check your Windows HOSTS file contents
  6. a) Go to: C:WINDOWSsystem32driversetc.
    b) Double-click “hosts” file to open it. Choose to open with Notepad.

    c) The “hosts” file should look the same as in the image below. There should be only one line: 127.0.0.1 localhost in Windows XP and 127.0.0.1 localhost ::1 in Windows Vista. If there are more, then remove them and save changes. Read more about Windows Hosts file here: http://support.microsoft.com/kb/972034

    You may also reset your HOSTS file settings using the Tool of GridinSoft Trojan Killer application as shown at the picture below:

  7. Check Internet Explorer add-ons. Get rid of unknown or suspicious add-ons contained there
  8. a) Open Internet Explorer. In Internet Explorer go to: Tools->Manage Add-ons.

    b) Uninstall unknown or suspicious Toolbars or Search Providers.

  9. Use Kaspersky TDSSKiller (TDSS Killer) application to get rid of malware belonging to the clan of Rootkit.Win32.TDSS
  10. a) Download the file TDSSKiller.zip and extract it into a folder
    b) Execute the file TDSSKiller.exe.
    c) Wait for the scan and disinfection process to be over. Close all programs and press “Y” key to restart your computer.

    More detailed TDSSKiller tutorial: http://support.kaspersky.com/viruses/solutions?qid=208280684

    TDSS Rootkit Removal

    TDSS Rootkit Removal

  11. Scan your system with decent anti-virus program and malware killer
  12. The last but not the least, reset your Router back to the factory default settings
  13. Keep in mind that this step is optional and should be completed only if you have followed all the above recommendations and you still have the redirect virus on your computer. First of all, please follow this guide: How to Reset a Router Back to the Factory Default Settings. Then you should flush DNS cache:
    a)Go to Start->Run (or WinKey+R) and type in “cmd” without quotation marks.

    b) In a new window please type “ipconfig /flushdns” without quotation marks and press Enter.

Please do not hesitate to contact us at any time if you require any help on our part of if you experience any difficulties. We hope that this information has been beneficial to you.

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